GDPR Compliance

Last updated: October 7, 2026

Rattlnotog is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page explains how we process personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process personal data only when we have a valid legal basis, including:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in cases of manifestly unfounded or excessive requests.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions, such as when you contest the accuracy of the data.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Subject line: GDPR Data Request

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance. You can contact our DPO with any questions or concerns about how we process your personal data:

Email: [email protected]
Address: 142 Wellington Street West, Toronto, ON M5J 1H8, Canada

Data Processing Activities

Categories of Data We Collect

  • Identity data (name, company name)
  • Contact data (email address, postal address)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you use our website and services)
  • Communication data (messages you send to us)

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Inquiry data: 3 years from last contact
  • Client data: 7 years after contract completion for legal and accounting purposes
  • Marketing data: Until you withdraw consent or request deletion
  • Technical logs: 12 months

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries with adequacy decisions
  • Other legally compliant transfer mechanisms

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significant effects on individuals.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so we can address your concerns.

Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly if required by law.